Privacy Policy

Draft notice: this is a general-purpose template, not reviewed by a lawyer. It should be reviewed by a qualified professional before the site relies on it at launch.

Last updated: September 2026

1. Who we are

This Privacy Policy explains how Olinclusive Travel and Tours (“we”, “us”, “our”) collects, uses, and protects your personal information when you use this website or submit a travel enquiry to us.

2. Information we collect

When you submit an enquiry or create an account, we collect:

Your name, email address, and phone number
Details of the travel service you're enquiring about (dates, destinations, passenger counts, and similar trip details)
For corporate/NGO enquiries: your company name and contact details
If you create an account: your login credentials, managed securely by our authentication provider

We do not collect or store payment card details on this site — we do not process online payments. Any payment is arranged directly with our team, offline.

3. How we use your information

To respond to your enquiry and provide a quote by phone, email, or WhatsApp
To manage your account and show you your own request history, if you create one
To send you confirmation and status emails about your enquiry
To improve our services and, where you've agreed, to contact you about future offers

4. Sharing your information

We don't sell your personal information. We share it only where necessary:

With trusted service providers who host our database and send emails on our behalf, strictly to operate this site
With airlines, hotels, visa authorities, and other travel suppliers, as needed to fulfil the specific request you've asked us to arrange
Where required by law

5. Data retention

We keep enquiry and account information for as long as reasonably needed to provide our services and maintain business records, or as required by law.

6. Your rights

You can ask us to access, correct, or delete your personal information at any time by contacting us at infor@olinclusivetravel.co.zw.

7. Cookies

We use only the essential cookies needed to keep you signed in if you create an account. We don't use advertising or tracking cookies.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page.

9. Contact us

Questions about this policy? Reach us at infor@olinclusivetravel.co.zw.